Ajaib88 is committed to protecting your personal information to the highest security standards. This Privacy Policy clearly explains how we collect, use, and safeguard your data throughout your time with us.
Ajaib88's Privacy Commitment
Six core principles that keep your personal data safe and protected with us at all times
Welcome to the ajaib88 Privacy Policy. This document provides a transparent and detailed explanation of how ajaib88 ("we", "Platform", "Company") collects, processes, stores, and protects your personal information ("User", "Member", "you") when you use our online sports betting and casino platform at ajaib88.ws.
This Privacy Policy applies to all services offered by ajaib88, including the main website, mobile application (if applicable), live chat system, support email, and all official communication channels. By registering for or continuing to use the ajaib88 platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
We take your privacy seriously. As a platform serving over 250,000 active members in Malaysia, ajaib88 recognises that user trust is our most valuable asset. We are therefore committed to ensuring every aspect of our data management meets the highest standards in the industry.
This Privacy Policy is to be read together with Terms & Conditions ajaib88. Together, these two documents form the complete agreement between you and our platform regarding the use of our services and the protection of your personal data.
Ajaib88 collects various categories of personal data depending on how you interact with our platform. Below is a full list of data we may collect:
Registration & Identity Data:
Financial & Transaction Data:
Technical and Usage Data:
We do not store your full credit or debit card number. All card payments are processed directly through licensed payment gateways using tokenisation technology. Ajaib88 receives only a transaction token, never the actual card number.
Every piece of data we collect has a clear and legitimate purpose. ajaib88 uses your personal information solely for the following:
Ajaib88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations in which we may need to share your information with the following parties:
| Third Parties | Purpose of Sharing | Access Restrictions |
|---|---|---|
| Payment Gateway Providers | Processing deposits and withdrawals via FPX, TnG, GrabPay, DuitNow | Transaction information only, no gaming data |
| KYC Software Providers | Identity and document verification for new members | ID document and selfie only |
| Game Software Providers | Running slots, Live Casino, and table games | Member ID and credit balance for current session only |
| Legal Authorities | Compliance with court orders or regulatory authority directives | Only data specifically requested by court order |
| Independent Audit Firms | Regular security and compliance audits | Anonymised aggregate data only |
All third-party service providers working with ajaib88 are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes outlined in those agreements.
Important Notice: ajaib88 is not responsible for the privacy practices of third-party websites or applications that you may access via external links. Please review the privacy policies of those sites separately before providing any personal information.
Ajaib88 continuously invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented include:
While we implement all of these security measures, no system is completely immune to risk. You also play an important role in protecting your account — use a strong password, enable 2FA, and never share your login details with anyone.
Ajaib88 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions smoothly. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of certain parts of the ajaib88 platform.
Ajaib88 respects your rights over your own personal data. As an ajaib88 member, you hold the following rights, which you may exercise at any time:
To exercise any of the rights above, please contact our privacy team at support@ajaib88.ws with the email subject "Data Privacy Request". We will verify your identity before processing any data-related requests.
Ajaib88 retains your personal data for as long as your account remains active, and for the required period thereafter, according to the following data categories:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Lifetime of account + 5 years | KYC and AML Requirements |
| Financial Transaction Records | 7 years from the date of transaction | Tax compliance and auditing |
| Game Activity Logs | 3 years from the date of activity | Dispute resolution and fair auditing |
| Customer Support Communications | 2 years from the date of communication | Dispute resolution and service improvement |
| Technical Data & Server Logs | 90 days | Security and fraud detection |
| User Cookie Preference Data | 12 months from the date of setting | Personalising the user experience |
Once the prescribed retention period has elapsed, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
The ajaib88 platform is exclusively for individuals aged 18 and above only. We do not knowingly collect or process any personal data from individuals under the age of 18.
If you are a parent or guardian and believe your child has provided personal information to ajaib88 without your consent, please contact us immediately at support@ajaib88.ws. We will take immediate action to delete the relevant data and close the account.
Ajaib88 employs a multi-layered age verification system, including date of birth checks during registration and MyKad document verification, to ensure only verified adults can access our platform.
Ajaib88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. When material changes are made, we will:
Your continued use of the ajaib88 platform after the effective date of any changes constitutes your acceptance of the amended Privacy Policy. If you do not agree with the changes, you have the right to close your account before they take effect.
If you have any questions, concerns, or complaints about how ajaib88 handles your personal data, our privacy team is here to help. We are committed to responding to all enquiries within 72 business hours.
For any official data requests (access, correction, or deletion), please include your ajaib88 account number and a copy of your identification document for identity verification purposes. This is a security measure to ensure your data is only released to its rightful owner.